Creating a more streamlined Local Government Ombudsman will deliver a more cost effective organisation and make sure that the Ombudsman is well placed to provide services that support citizens’ needs with a particular emphasis on consumer champions as envisaged in the Open Public Services White Paper.
The Minister for Local Government Grant Shapps said:
"I am delighted that Jane Martin and Ann Seex have taken up the task of leading the Local Government Ombudsman. I know they are determined to champion the rights of local residents.
"The Local Government Ombudsman has a vital role to play in the community making sure people get swift and fair redress if things go wrong in the delivery of their local services."
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