•Enquiries from under 25’s about housing issues have risen 14 per cent compared with 2009/10.
•Enquiries about benefits are up 8 per cent.
•Enquiries on debt and employment have remained static.
Citizens Advice Chief Executive Gillian Guy said:
“With nearly a million 16-24 year olds unemployed, it’s no surprise that so many young people are coming to Citizens Advice for practical help and advice. This group are finding it particularly hard at the moment, and we’re seeing their money worries starting to develop into real housing problems and even homelessness.
“Across hundreds of our local bureaux, we are helping young people stay on top of their bills, pay rent and keep track of changes to local services. A big problem here is that so few young people realise they can often get financial support, such as Housing Benefit.
“While it can be daunting to seek advice, our work shows that the sooner you tackle a problem, the easier it is to put right.”
The top 10 problems that under 25’s sought advice on in 2010/11 were:
1) Housing Benefit
2) Privately rented property
3) Unsecured personal loans
4) Jobseekers allowance
5) Working and child tax credits
6) Bank and building society overdrafts
7) Debt Relief Orders
8) Credit, Store and Charge card debts
9) Telephone and broadband debts
10) Pay and entitlements
“Citizens Advice is the UK’s biggest advice charity and helps people of any age, with any problem. Under 25’s often have specific issues, so we’ve now pulled together lots of useful information in one place at: http://www.citizensadvice.org.uk/advice4me.htm. As well as via a computer, the site is compatible to view on mobile phones so you can get advice ‘on the go’. Our advice is free and confidential and as well as the site, we have friendly advisers at over 3,500 community locations in England and Wales.”
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