The statutory consultation sets out the standards for landlords which will be the centre of how the TSA regulates social housing in England. The standards focus on six areas: tenant involvement and empowerment, home (including repairs and maintenance), tenancy (including allocations and rent), neighbourhood and community (including anti-social behaviour), value for money, and governance and financial viability.
So what will this mean for tenants?
* A greater focus on issues that matter the most them, such as repairs, tackling anti-social behaviour and affordable rents;
* More opportunities to have their say, to get in involved and hold their landlord to account;
* More feedback from the landlord, including an annual report setting out just how well they are doing against local standards that have been set to complement the national standards.
What can landlords expect in the future?
* More responsibility to work closely with their tenants to drive improvements;
* More flexibility about how they deliver their housing services in return for more accountability to their tenants and partners;
* A modern "co-regulatory" relationship with their tenants and the regulator where many of the activities necessary to regulate outcomes are undertaken by landlords with their tenants;
* To set out how they will meet the outcomes they are looking for, what targets they choose to agree with their tenants and how they validate and benchmark their performance.
Peter Marsh, Chief Executive, said: "In the new world of co-regulation, landlords will be expected provide opportunities that involve and empower their tenants and hold themselves to account for how they are delivering locally. We are proposing a significant reduction in red tape with the withdrawal of around 50 circulars and all good practice notes. In return we will expect landlords to be more transparent in their performance and make themselves more accountable to their tenants.
"Our clear shift from top-down targets to local accountability, coupled with applying the standards to all social housing providers – so that regardless of which social housing provider they rent from, all tenants will receive a similar standard of service in the future – represents the biggest shake up in housing regulation for decades. We are delighted that thousands of tenants and landlords have contributed to these plans which should make a lasting difference to the lives of more than eight million tenants in England."
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