That’s because she is the woman responsible for ensuring that half of all Taylor Wimpey’s customers throughout the region don’t have to worry about finding a purchaser for their previous home when they secure a brand new property in the East Midlands.
Every day, Taylor Wimpey homebuyers benefit from having their old property either sold on their behalf through the popular easymover scheme, or purchased directly from them through part exchange.
As the leading housebuilder launches its Flexi-Move campaign to highlight the variety of ways it can help buyers, whatever their circumstances, Lorraine is keen to make more people aware of the advantages these fantastic incentives bring for those in search of houses for sale in the East Midlands.
“It’s no secret why our easymover and part exchange schemes are so popular with our customers – they simply take all the pressure and stress away from movers right from the beginning,” says the Easymover and Part Exchange Manager for Taylor Wimpey East Midlands.
“Whether we’re selling a property on their behalf or buying it from them, we take care of everything and pay the estate agents’ fees while they relax in the knowledge that the new home they have chosen is safely reserved for them.
“And when it comes to moving day, we even look after their removals for no extra charge – so all in all it amounts to a hassle-free experience from start to finish!”
Within a week of reserving their new Taylor Wimpey home, all easymover and part exchange customers receive a comprehensive report including three independent agents’ valuations of their current homes along with prices of similar properties which have sold and remained unsold in the local area.
Part exchange customers then receive the full value of their existing home off the price of their brand new purchase, based on the average of the three valuations.
Those taking advantage of easymover have their property marketed not just by two approved estate agents, but also featured on the specialist White Hot Property website for movers in search of a quick, chain-free purchase, and advertised at all Taylor Wimpey developments in the East Midlands.
About 80% of easymover customers see their old home sold within two to three weeks while over 100% of the projected asking price is achieved on average. As well as paying for estate agents’ fees and fully insured removals, Taylor Wimpey also arranges and covers the cost of Energy Performance Certificates (EPC).
With so much taken care of on their behalf, these schemes aren’t just a hit with Taylor Wimpey homebuyers – they are also a source of considerable satisfaction for Lorraine.
“My job is incredibly rewarding and it’s lovely to receive so many nice comments from clients who we have helped,” says the 45-year-old mother-of-four, from Desborough, Northamptonshire.
“It really brightens up your day when people tell you how much they appreciate what you have done.
“Only recently, I looked after a family from Birmingham who were desperate for a quick move to a new Taylor Wimpey home at Mawsley Village in Northamptonshire.
“We offered them a great part-exchange package and took their old property off their hands in a matter of only four weeks – and they were absolutely delighted.”
To see an exclusive in-depth video interview with Lorraine Cooper, plus stories from buyers about how Taylor Wimpey’s Flexi-Move helped them to secure the homes of their dreams, visit www.flexi-move.co.uk