The five-year guarantee of fixtures and fittings in place at the time of purchase is in addition to the existing ten-year warranty on the structure of new homes and remains valid even if the home is sold on to a new owner.
The exclusive offer, which is not available from any other housebuilder, marks the culmination of an intensive programme in which the company has focused on raising further the industry-leading quality of its homes.
Barratt was the only major housebuilder to be given a four star rating – its highest ever score – in this year’s HBF Customer Satisfaction Survey, in which consumers are asked if they are satisfied with the quality of their new home and whether they would recommend their builder to a friend.
Site managers working for Barratt Group also won the highest number of NHBC Pride in the Job Quality Awards for a record fifth consecutive year.
The housebuilder extended a winning run which began in 2005 – no other company has won the most awards in more than four consecutive years since the competition began in 1980.
“Because we have confidence in the outstanding quality of our build, we are confident that we can offer this additional reassurance to our customers at relatively little cost to our business,” said Mark Clare, Chief Executive of Barratt Developments PLC.
“Our five-year warranty covers just about everything in the home for the first 1,824 days of occupancy. We will act as a one-stop shop for addressing any problems with components or workmanship.”
“So our customers can be reassured that they won’t have to face any unexpected bills for which they haven’t budgeted. Moreover, the warranty stays with the home, which means that if the customer decides to move they have a powerful sales tool to attract prospective purchasers.”
The warranty is available to all private purchasers of a Barratt or David Wilson home, including investors. The company is expected to build 12,000 new homes in the current financial year.