Landlords urged to protect properties and prepare tenants for cold

According to Total Landlord Insurance, an approved member of The Landlord Syndicate, landlord claims as a result of burst pipes and flooding rise by an average of 100% in winter months versus summer.

Eddie Hooker, CEO of Total Landlord Insurance, said: "During the cold snap just over a year ago, escape of water claims rose by a staggering 900%. While the weather cannot be prevented, precautionary measures can be taken by landlords and tenants to minimise the risk and, should the worst happen, limit the resultant damage."

The Landlord Syndicate advises landlords to arrange a convenient time with tenants to visit their properties to make checks both internally and externally.

Hooker said: "It is worth checking that all pipes and tanks in the loft are adequately insulated and that overflow pipes are connected and not blocked, especially if you have taken on new tenants in the last year that may have used the loft space and unwittingly moved or dislodged something."

Externally, pipe work should be lagged, including outside taps which should either be turned off internally if possible and drained down, or fitted with an insulated jacket.

"Gutters and downpipes should be clean, free from cracks and have supporting brackets that are secure as snow and ice can add excessive weight resulting in damage. This is also the time to ensure drain gratings are clear of leaves and debris and that there are no cracked or missing roof tiles,"  Hooker said.

On visiting the property, landlords should also advise tenants to leave the heating on low if they are planning to be away over the next month, and whether at home or not, doors between heated and unheated parts of the property should be left open to allow warm air to move around the property.

Hooker said: "In really cold spells this could include leaving the loft hatch open to allow warm air to circulate reducing the risk of frozen pipes in the loft.

"Most importantly, we advise landlords to ensure tenants know where the stopcock or isolation valves are located in case they have to turn off the water to any part of the property and check now that the valve moves easily without the need for any special tools."

Finally, The Landlord Syndicate recommends that landlords provide tenants with the number of their preferred and reputable contractor in case the tenant is unable to contact the landlord in an emergency. This will ensure the issue is responded to and repairs undertaken quickly to prevent further damage.

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  1. Kate Garner

    Thanks for the advise, I must admit I did follow most of it to the letter and no burst pipes so far this year (fingers crossed for the next cold snap this weekend). I’m a Total Landlord Insurance customer so I also received this in their newsletter.