This will mean that for the first time all social housing tenants will be regulated in the same way.
Marsh illustrated how, before this took place, the TSA needed to draw up a new set of standards for all social housing landlords – one set of standards for millions of homes, across ALMOs, housing associations and local authorities.
Drawing from initial feedback from the National Conversation, Marsh said tenants were looking for standards which:
* Define excellence and not just the minimum expected;
* Are written from the tenant’s point of view;
* Sit within a national framework with flexibility to set specific standards to meet local needs, in consultation, and agreed, with tenants.
Marsh said: "We look forward to working with ALMOs, as well as housing associations and local authorities, to share best practice across the sectors and celebrate the excellent work of many providers across the country. We want to work in partnership with all providers and their tenants to continue to raise the standards of service."
TSA’s new regulatory framework will begin to come into effect at the end of the year.
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