This was discussed at ARLA’s annual conference earlier this week.
Ian Fletcher, residential director at the BPF, said: "A better regulated sector will drive up consumer protection and also be good for landlords. Landlords place a great deal of trust in agents to handle significant sums in rent coming in and held on their account. As the interface between landlords and their customers it is vital that high standards are met throughout."
Ian Potter, Operations Manager of ARLA, said: "The state of the market demands that recognised minimum standards be introduced for all lettings agents. Historically, a light regulatory touch has undermined confidence in private renting and with an increase in rental properties there is no better time for radical reform.
"Uncertainty and confusion continues to affect the market, so it is not surprising that consumers are demanding more transparency and greater reassurance than ever before.
"ARLA is wholly committed to not only the regulation but also the licensing of all lettings agents."
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