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With recent legislative changes now in force it is crucial agents select a HIP provider that subscribes to the HIP Code to ensure they receive quality, compliant packs and do not leave themselves liable to fines or legal action, the Association of Home Information Pack Providers (AHIPP) has warned.

The introduction of the Property Information Questionnaire (PIQ) and the need to have the HIP in place – not just ordered - before the property can be marketed, is putting further pressure on the pack providing industry, while increasing both the consumers’ involvement in the process and their awareness of the HIP.

The ability to offer an efficient and high standard of product with fast turnaround times is now paramount.

The quality and the time taken to produce a HIP will not only impact on the pack provider’s reputation but on that of the agent too. Therefore it is essential that agents only work with a pack provider that subscribes to the Code.

Mike Ockenden, Director General, AHIPP said: "Legislative changes have placed an increased importance on the quality of the HIP and agents must now take a very careful look at the HIPs that they are procuring. Not only will they be responsible and liable for fines if the pack is not compliant but, essentially, their reputation is now directly on the line.

"To ensure quality and avoid potential problems going forward, it is essential that agents choose a pack provider that subscribes to the HIP Code. The Code sets out minimum standards and ensures stringent regulation and redress for all those who obtain their HIPs through a registered provider. To act in the best interests of themselves and their clients, agents should look for the HIP Code logo."

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