The Compliance Committee therefore imposed a registration cancellation sanction as provided for under PCCB Rules. The firm did not appeal against the Committee’s decision.
Richard Footitt, Chairman of the PCCB said:
“The PCCB’s decision to cancel this firm’s registration again demonstrates that we are committed to upholding the high product and service standards that consumers deserve and also to protecting the integrity of the Codes. As the recent mystery shopping exercise by Birmingham Trading Standards showed, compliance levels were significantly higher for products produced by Code subscribers and the Code logos are therefore the best guarantee for consumers of quality and service.”
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