‘Most Home Information Pack consumers satisfied’

* Six out of seven of those surveyed (85%) said that the need to obtain a HIP did not influence their decision about whether or not to sell their home;

* 60% said the information provided by the seller in the Property Information Questionnaire (PIQ) was useful to buyers, with nearly three quarters (73%) saying it took less than 20 minutes to complete and 75% finding it easy to complete;

* A majority (57%) agreed that home buyers should be provided with more upfront information about the condition of the property that they are buying;

* Only a minority (30%) disagreed that providing home buyers with more information about a property before making an offer would improve the buying and selling process;

* Around four out of five (82%) agree that the process of buying and selling properties takes too long.

AHIPP said that this last finding was further supported by existing research: for example, research by Connells has already shown that HIPs reduce transaction times by up to 12 days. Exchange-ready packs have reduced times even further.

AHIPP Director General Mike Ockenden said: "Since HIPs were first launched property industry professionals and politicians have been busy debating their impact.

"At AHIPP we thought it was about time we looked into what consumers think, as it is the British consumer that the packs were designed to benefit.

"What we’ve found is yet more evidence that the packs are well received by the general public, as well as being widely supported by the property industry. For example research from Connells out last month looked at of 3000 transactions and found an average reduction of seven days when Exchange Ready Packs (ERPs) were used in the process. The research results indicate that upfront information is key and HIPs are obviously an effective way to deliver this benefit to consumers. We all know how stressful buying and selling property can be but the packs really do help you through, as these findings indicate."

Have your say on this story using the comment section below

4 thoughts on “‘Most Home Information Pack consumers satisfied’

  1. Sir Bashus Moore

    So, you ask AHIPP whether HIPS are a good thing or not!
    Next question.

    In how many years, or ice ages, would the answer from AHIPP be “No”.

    They don’t DO anything. The searches are too weak, the water searches are inaccurate, the sale statement people just aren’t interested in.

    Ask the public less leading questions MORI. Remember, you undertook the research for the pilot scheme, and got that all wrong too !!

  2. Davbid Kaye

    The comments from ‘nobrainer’ are typical of someone who does not have a clue.

    ‘The searches are to weak’. What exactly is meant by that!! The information in the searches answers questions set by the Law Society and reveals any Local Land charges attached to the property. Subject to minor changes made in 2007 these searches have been around for many years.

    ‘The water search are inaccurate’: Again, what does that mean. They are provided by the Water Companies and as far as I’m aware their records are accurate.

    If nobrainer would care to expand on his comments I might be able to enlighten him on these matters.

    David Kaye

  3. Simon Evans

    HIPs have now been with us for a while. Homeowners trying to sell their houses spend about £1m a day on them. AHIPP has never shown that the country has received £1m a day in benefit. The simple fact is that most buyers do not ask for them, and do not look at them even if they are pressed in to their hands. Estate agents are mostly negative on their effect on the selling process, regardless of what Connells say. If the HIPs regulations were relaxed so that agents could tailor make packs to their own market and customer requirements then they might be of some use, but the dead hand of government bureaucracy makes this impossible. The idea behind the HIP is sensible, the implementation and delivery has been so poor the house buying and selling public regard them as a tax, not a benefit.

  4. Major Landlord

    I agree totally with Simon, and everyone else who thinks that HIPs are a total waste of time and our money. As I have said before, the beginnings of the housing market crash were founded in the introduction of HIPs.

    I thought we lived in a democracy (actually, I now realise we don’t but that’s another matter). So – if my solicitor doesn’t trust HIPs, if my lender still wants to conduct his own survey, if it contains so little practical information on the structure that a survey is still required for peace of mind, if I hold back from selling a property because I not only feel it won’t sell but I ALSO will have to pay up to £700 in the process, and if my little local agent is poised to go out of business because he has insufficient stock to sell, what’s the point of it all – and how dare any government foist this upon us? And at what point did the general public of this country indicate that they were no longer capable of making sensible decisions without the aid of 50 pages of rubbish, and mostly standardised, information? Everyone told the government not to do this, but they did it anyway, just like they always do. Nanny knows best.

    The major causes of problems in the selling of property are changes of heart, failure to obtain a mortgage, breaks in chains, serious faults revealed by full surveys and gazumping. HIPs have dealt with NONE of these issues. My advice to AHIPP and their members is to shut up, and make the most of the free ride they are having at our expense, while it lasts. Because the Conservatives have already made clear that they will wash away all the waste, nonsense and closet taxation disguised as phoney legislation, of this appalling BIG BROTHER government. And AHIPP and their members will go with it.

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