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OFT Estate Agent public register goes online

The register, which can be browsed alphabetically or by date, provides a crucial tool allowing consumers to search whether the OFT has taken action against estate agents. The information can also be used in order to report to the OFT suspected breaches by an estate agent of an existing warning or prohibition order.

The OFT can issue warning orders or take action with a view to banning estate agents where there is evidence that they have committed certain specified offences such as:

• Offences involving fraud, other dishonesty or violence;
• Discriminating on the grounds of race or gender in the course of estate agency work;
• Engaging in residential estate agency work but failing to belong to an approved redress scheme;
• Failing to comply with the requirements of the law; or
• Engaging in specified undesirable practices.

OFT Director of Consumer Protection Mike Haley said: "Under the law, estate agents must ensure they act in the best interests of their clients and that buyers and sellers are treated honestly, fairly and promptly.

"The online register gives consumers direct access to important information explaining where we have taken action against estate agents."

You can view the register by clicking here.

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